Privacy Policy

1. Who We Are

RegulAI ("we", "us", or "our") operates the website regulai.io and provides an AI-powered legal policy generation service for online businesses. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our platform.

For questions about this policy, contact us at: support@regulai.io

2. What Data We Collect

We collect the following categories of information:

2.1 Account & Identity Data

• Email address (used to create and manage your account)
• Name (if provided during account creation)

2.2 Business Information

• Business name, website URL, and business type
• Operating state and country
• Information you enter in our policy wizard (e.g. whether you collect payments, use analytics, offer refunds)

2.3 Payment Data

• Payment is processed by Paddle. We do not store your credit card number, CVV, or raw payment details. We receive confirmation of successful transactions and your Paddle customer ID.

2.4 Usage Data

• Pages visited and features used on regulai.io
• Browser type, device type, and IP address
• Timestamps of logins and policy generation events

3. How We Use Your Data

• To generate your legal policy documents using AI
• To manage your account and authenticate your identity
• To process your payment and manage your access level
• To send transactional emails (policy ready notifications, review reminders)
• To improve our platform and AI generation quality
• To respond to your support requests

We do not use your data for advertising or sell it to third parties.

4. Third-Party Processors

We share your data with the following third-party service providers only to the extent necessary to operate RegulAI:

5. Data Retention

We retain your account data and generated policies for as long as your account is active. If you request account deletion, we will delete your personal data and generated policies within 30 days, except where we are required to retain records for legal or financial compliance purposes (e.g. payment records may be retained for up to 7 years per tax law requirements).

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct inaccurate data.
• Deletion: You can request that we delete your account and all associated data.
• Portability: You can request your generated policy files in HTML format at any time from your dashboard.
• Opt-out of emails: You can unsubscribe from non-transactional emails at any time using the link in any email we send.

To exercise any of these rights, contact us at support@regulai.io. We will respond within 30 days.

7. Cookies

RegulAI uses cookies to maintain your session and remember your preferences. We use essential cookies only. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect the functionality of the platform.

8. Security

We use industry-standard security measures including encrypted data transmission (HTTPS), secure authentication, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of RegulAI after changes constitutes acceptance of the revised policy.